Hotel Policies

CANCELLATION POLICY:

*NORMAL: 1-4 days

Cancellations must be made before 12 p.m 48 hours prior to arrival to avoid a charge of one night’s room.

*SPECIAL: 5 o more days

Cancellations must be made before 12 p.m 5 days prior to arrival to avoid a charge 30% of the total amount of your stay.

* For these conditions, an early departure fee of 60€ per night cancelled will be charge if guests check out prior to the booked departure date. Policies can vary for specials, packages, and prepaid reservations.

*SMALL GROUPS: 4-6 rooms

In order for a small group reservation to be confirmed, a deposit of the first night of the stay including taxes is required.

Cancellations must be made before 12 p.m 15 days prior to arrival to avoid a charge of of the first night stay.

*LARGE GROUPS: more than 6 rooms

In order for a large group reservation to be confirmed, a deposit of 30% of the full stay including tax is required.

Group reservations can be cancelled free of charge up till 8 weeks prior to arrival date. The 30% deposit is fully refundable.


- Reservations cancelled 8-4 weeks prior to arrival date incur a penalty of30% of the full stay including tax.


- Reservations cancelled 4 weeks or less prior to arrival date incur the full stay including tax.


- Updated reservations are accepted up to 4 weeks.

* For a groups, an early departure fee of 150€ will be charge if guests check out prior to the departure date. Policies can vary for specials, packages, and prepaid reservations.

ADITIONAL POLICIES:

All taxes are included, with the exception of city tax, which will be charged at 0,72€ per person per night and is payable at the hotel directly.

For Basic rates, a preautorisation of the full stay will be made 72 hours before the arrival.

For Non-Refundable rates, the full stay will be charged at he time of the booking.

NO SHOWS - If you do not cancel your reservation and do not show up, your credit card will be charged for the full amount of all reserved nights plus applicable taxes.

CHARGING YOUR CREDIT CARD:

We do reserve the right to charge your card in the following instances:

  • For any damage done to your hotel room during your stay that is discovered after you have left the hotel.
  • For the price of the room in the case of late cancellation or no show as per our cancellation policy(please see above)
  • Some days before arrival as a gurantee(please read above).
  • For the cost of a deep clean in the event you smoke in your room or bathroom. This is clearly stated on the room notices.
  • If you leave the hotel without settling your room  or bar bill.



Privacy and Cookies

CANCELLATION POLICY:

*NORMAL: 1-4 days

Cancellations must be made before 12 p.m 48 hours prior to arrival to avoid a charge of one night’s room.

*SPECIAL: 5 o more days

Cancellations must be made before 12 p.m 5 days prior to arrival to avoid a charge 30% of the total amount of your stay.

* For these conditions, an early departure fee of 60€ per night cancelled will be charge if guests check out prior to the booked departure date. Policies can vary for specials, packages, and prepaid reservations.

*SMALL GROUPS: 4-6 rooms

In order for a small group reservation to be confirmed, a deposit of the first night of the stay including taxes is required.

Cancellations must be made before 12 p.m 15 days prior to arrival to avoid a charge of of the first night stay.

*LARGE GROUPS: more than 6 rooms

In order for a large group reservation to be confirmed, a deposit of 30% of the full stay including tax is required.

Group reservations can be cancelled free of charge up till 8 weeks prior to arrival date. The 30% deposit is fully refundable.

- Reservations cancelled 8-4 weeks prior to arrival date incur a penalty of30% of the full stay including tax.

- Reservations cancelled 4 weeks or less prior to arrival date incur the full stay including tax.

- Updated reservations are accepted up to 4 weeks.

* For a groups, an early departure fee of 150€ will be charge if guests check out prior to the departure date. Policies can vary for specials, packages, and prepaid reservations.

ADITIONAL POLICIES:

All taxes are included, with the exception of city tax, which will be charged at 0,72€ per person per night and is payable at the hotel directly.

For Basic rates, a preautorisation of the full stay will be made 72 hours before the arrival.

For Non-Refundable rates, the full stay will be charged at he time of the booking.

NO SHOWS - If you do not cancel your reservation and do not show up, your credit card will be charged for the full amount of all reserved nights plus applicable taxes.

CHARGING YOUR CREDIT CARD:

We do reserve the right to charge your card in the following instances:

  • For any damage done to your hotel room during your stay that is discovered after you have left the hotel.
  • For the price of the room in the case of late cancellation or no show as per our cancellation policy(please see above)
  • Some days before arrival as a gurantee(please read above).
  • For the cost of a deep clean in the event you smoke in your room or bathroom. This is clearly stated on the room notices.
  • If you leave the hotel without settling your room  or bar bill.

  • Check in time 2:30 PM
  • Check out time 12:00 PM
  • Children age 3
  • Pets not allowed
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Hotel Boutique HostalGrau Calle Ramelleres, 27, Barcelona08001SpainT. +34 933018135